Support

Do you have any issue using our Digital tools? We are here to support you!

Assembler Online

➢ If you are facing any technical issue with the tool please raise a ticket in MARCAPPS.

If it is your first time using this platform, you have to register with your company e-mail and your ISID. For external users, you have to create an account.

Magic Form

➢ Click the link on the Magic Form to submit an enhancement

➢ The HH Automation Mailbox is monitored daily and will be able to provide any support required to successfully complete the Magic Form. 

➢If you have any problem, please contact your local magic form team/champion.

Please contact us if you experience issues with any of the following: user experience, bot has failed, materials are not created, the Magic Form does not load properly, user training, or any other matter relating to the end-to-end process. 

To onboard a new market please complete the Magic Form Onboarding Form.